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  1. Troubleshooting

Lost access/Forgot the MFA device

Last edited: 1/17/2025


Non-SSO User

For now, we will not be able to restore access to your account if you lose all your two-factor authentication credentials. Register a backup factor if necessary.

If you forgot the MFA authentication method used, you can reach out to our support.

SSO User

Reach out to our support and we will assist you further.

Metadata


Products

AuthPlatform

Tags

mfasecurity

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