I think this is an issue on our end, but just in case it's not and for some reason new connections aren't being released, wanted to post this here in case anyone else is running into the same. We're investigating and will delete if it's on our end.
The user is experiencing a database error indicating no more connections are allowed. They suspect it might be an issue on their end but are posting to check if others have encountered the same problem. They are investigating and will remove the post if it's confirmed to be their issue.